Cancellation Policy

About Products on Sale

Please note that cancellations are not accepted after shipment.

Cancellation may be possible before shipment. Please contact us (info@reiwajapan.store). Please let us know your order number (#0000) so that we can respond as soon as possible.


About Pre-order Products

Please note that cancellations are not accepted after shipment.

Please contact us (info@reiwajapan.store) for cancellations to pre-order products. If you provide your order number (#0000), we will process your refund promptly.


There is no fee for cancellations made up to 10 days before the release date.

Cancellations after the above period are accepted, but the following cancellation fee will be applied.
Cancellation fee : 10% of the item price (minimum fee $10)

  • Free Shipping

    Free shipping on purchases over $100, fast shipping by FedEx/DHL. Typically, the required delivery time to various parts of the world is 1-5 business days.

  • Secure Checkout

    Secure and easy payment options. We offer our customers convenient payment options through a variety of payment methods.

  • 24/7 Customer Service

    We are here to assist you anytime. Feel free to contact us with any questions or concerns.

If you cannot find the item you are looking for...

Please contact us through the "Contact" link below.
We will find what you are looking for.

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